Arrived in Kokopo today in readiness to work with a fabulous group of managers and leaders tomorrow. Kokopo is the capital of East New Britain in Papua New Guinea. The capital was moved from Rabaul in 1994 when the volcanoes Tavurvur and Vulcan erupted. As a [...]
Is your customer service creating loyalty or resentment? Flying Emirates Airlines to Dubai, you cannot help but be impressed with the level of customer service and care afforded passengers by this organisation. My flight departed Australia at 8.30 PM, and we arrive in Dubai at [...]
Visiting Port Moresby Ric Willmot will be working in Port Moresby 11-15 November 2016. During his visit consulting with Air Niugini he is available after hours to meet with interested people who may have consulting or training needs to discuss. On Monday he has more [...]
All publicity is good publicity Oscar Wilde, the poet and writer stated: "There is only one thing worse than being talked about and that is NOT being talked about." This screen capture was sent to me from a regular reader of my blog. It's a few [...]
Psychology of Influence and Business Thinking Article in the South Pacific Post-Courier Newspaper Business Thinking and Psychology of Influence were two topics presented during the Certified Practising Accountants PNG (CPA PNG) organised two day Business Education seminar this week. In attendance were senior executives and [...]
Business Marketing Books on Top of Amazon List It's nice to be amongst good company. The Tipping Point by Malcolm Gladwell Reinventing Professional Services by Ari Kaplan Professional Services Marketing 3.0 by Bruce Marcus Professional Services Marketing Wisdom by Ric Willmot Book Yourself Solid by [...]
Break free from familiarity to achieve marketing success There's no position I would rather be in than that of the self-employed professional. Why? Adaptable and flexible. Professional service firms can change the price, product mix, delivery, methodology, and marketing in an instant. Our success is [...]
Visiting Singapore Ric Willmot will be working in Singapore 23-30 July 2016. During his visit he will be delivering programs on Negotiation and Change Management along with some consulting. Ric is available after hours to meet with interested people who may have consulting or training [...]
I will be in Port Moresby working between 13-18 July 2016. If you wish to meet with me for a coffee and a chat, you’re welcome to contact us and we can make a mutually convenient time to meet for 20 minutes.
I will be in Singapore working between 26-29 July 2016. If you wish to meet with me for a coffee and a chat, you’re welcome to contact us and we can make a mutually convenient time to meet for 20 minutes.