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This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

iamric

/Ric Willmot

About Ric Willmot

Ric's background is in accounting, financial planning, professional rugby coaching, and executive leadership. He's been the CEO of three organisations. In 2004, Ric founded his consulting practice and a research organisation. His consulting & training business is mostly in Asia, the Middle East, and the Pacific. He's the author of seven books and speaks on average at 20 conferences each year.
21 09, 2017

Service Excellence

By | September 21st, 2017|Customer Service|

Gain a competitive advantage by providing excellent service The quality of a product is good if it meets or exceeds our expectations. The quality is poor if the opposite is the case. As consumers, we are often disappointed. Our expectations are not met and we [...]

18 09, 2017

Weekly Wisdom No.229 — Disapproval

By | September 18th, 2017|People Performance, Wisdom for the Week|

No.229 — Disapproval In Australia, it is called "tall poppy syndrome." It is the culture where people who have achieved some raised status are resented, "cut down to size," or criticised because they have been classified as better than their peers. They receive disapproval from [...]

15 09, 2017

Understanding Myers-Briggs Grid

By | September 15th, 2017|Human Resources, People Performance|

Myers-Briggs Type Indicator Grid The Myers-Briggs instrument is a worthwhile and valuable tool. My opinion is that it has been corrupted and devalued by egregious individuals and organisations who have manipulated the marketplace into believing it does more than what it can or was ever [...]

12 09, 2017

Tools for listening to customers

By | September 12th, 2017|Customer Service, Management, Premium Business Articles|

How to audit your business communications Executive Wisdom created this diagnostic spreadsheet to assist in auditing business communications to convert general interest into new business. Diagnostic Guide: Tools for Hearing the Customer—How to audit your business communications. Download PDF

11 09, 2017

Weekly Wisdom No.228 — Problems

By | September 11th, 2017|People Performance, Wisdom for the Week|

No.228 — Problems Every day brings its challenges. Dealing with absent staff, overdue payments, unreliable vendors, disruptive union organisers, technology failures, cash-flow problems, and more. Dealing with all these problems is annoying, difficult, and emotionally draining. Every day also brings highlights and bonuses. An individual [...]

8 09, 2017

Luxury Executive Weekend Soon To Be Announced

By | September 8th, 2017|Leadership, Peregrinations & Postcards|

The Ultimate Executive Learning Event I have designed the Ultimate Executive Learning Event. A long weekend (Friday evening to Sunday afternoon) with a group of 5 plus me, Ric Willmot discussing business, philosophy, globalisation, work/life balance, and whatever else takes your interest. You will be [...]

7 09, 2017

CPA FIJI – Talk Business

By | September 7th, 2017|Business Strategy, CPD & CPE Workshops|

Ric Willmot at CPA FIJI Congress Talk Business examines why the role of a mere accountant has evolved from purely number crunching in a changing work environment. Media Press Conference at 2013 CPA FIJI Congress.

6 09, 2017

Hunting new business

By | September 6th, 2017|Customer Service, Sales & Networking|

Stop the hunt for new customers New business isn't something you hunt. It's what happens while you're immersed in serving your customer. Audience engagement is strongest when you go beyond customer service and embrace the philosophy of customer relationship. Selling without selling is the future [...]

5 09, 2017

Why should customers choose you?

By | September 5th, 2017|Marketing & Branding, Pricing & Value|

How can a customer measure your value? How can a potential customer measure your value? What information do they need to determine if they are making a wise investment by buying from you? What metrics or value units can you offer that will demonstrate to [...]

4 09, 2017

Weekly Wisdom No.227 — Representation

By | September 4th, 2017|Management, Wisdom for the Week|

No.227 — Representation Are you cheering the people or are you cheering the representation? The representation is the symbol, logo, mascot, flag, icon, etc. The support for these representations, can be and usually is, tribal. The Spartan's Basketball Team won the Queensland League for 2017. [...]