Effective Working Relationships
Your people's success at work is overwhelmingly dependent on the strength of their relationships with others, be they internal and external stakeholders. This practical course will ensure individuals are able to identify the key factors of successful working relationships and it illustrates how to apply interpersonal skills and influencing strategies effectively.
The Effective Working Relationships Program is perfect for those wanting and needing to build closer working relationships and want to extend the breadth an depth of their performance in dealing with others.
This course will educate delegates so that they are able to:
- Understand the importance of behaviour and creating the right identity
- Appreciate the value of building positive internal and external relationships
- Identify and create the key success factors of a powerful relationship
- Secure buy-in
- Seek commitment rather than compliance
- Be mindful of the influence of culture
- Learn about themselves by identifying their personal style
- Learn how to recognise their own "difficult" person and those with whom they will find natural affinity
- The role of verbal and non-verbal communication
- Identifying how and where poor relationships prejudice business efficiency
- Respecting our colleagues and partners - building trust
- How to initiate changes to improve working relationships
Click here to have us call you to discuss your specific training needs
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