Performance Appraisal Skills
Most managers dread the performance reviews with their staff. Even more so, the 360 degree feedback apraisals whereby the staff get their chance to fire back! Unfortunately, most performance appraisals are simply a "tick-the-box" exercise and provide no substantive value to the people or the organisation. If this sounds familiar ... don't worry, you are not alone.
Because of this, we have developed the Performance Appraisal Skills Training Course.
As well as examining the preparation and process side of performance appraisals, this course examines the key skill sets required to implement and deliver an effective, worthwhile and valuable appraisal process. You will be equiped with the necessary skills to obtain and provide feedback with employees, honestly and constructively to ensure that the organisation gains value from the process.
You will be powered with the confidence to tackle head-on those difficult issues and to establish suitably challenging objectives for employees. Overall, this course will educate you on how to utilise appraisals for maximum benefit.
Core skills covered include:
- Making appraisals an on-going process
- Less paperwork, more value - knowing how to use documentation as a guide, not the focus
- Identifying your key message during the appraisal
- Delivering motivational and constructive feedback without the resistance or pain
- Knowing how to uncover whether there is a significant problem
- Coping and dealing with an employee who is in "denial"
- Setting SMART objectives for employees
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